Refund policy

Last Updated: August 13, 2026

At Digital Sellers Academy, we sell digital products, including Mini Apps, software-based tools, online courses, downloadable resources, templates, guides, licenses, and other digital content.

Because digital products can be accessed, downloaded, copied, or used immediately after purchase, all digital product sales are final once access or delivery has been provided, except where a refund is required by applicable law.

Digital Products Are Non-Refundable

We do not provide refunds for:

  • change of mind;
  • accidental purchases;
  • failure to use or download a purchased product;
  • deciding after purchase that you no longer want or need the product;
  • lack of time to complete a course or use a product;
  • failure to read the product description, requirements, or applicable license before purchasing;
  • misunderstanding commercial-use or resale-rights restrictions that were disclosed before or with the purchase;
  • purchasing a product and later finding a similar product elsewhere;
  • dissatisfaction based solely on personal preference; or
  • purchases for which the digital product, download, license, Mini App, software, course, or other digital content has already been delivered or made accessible.

Technical or Delivery Problems

If you experience a technical problem accessing a purchase, please contact us at support@digitalsellersacademy.com.

We will make reasonable efforts to help resolve legitimate delivery or access issues, including:

  • broken or inaccessible download links;
  • corrupted files;
  • missing files;
  • incorrect digital products being delivered;
  • problems accessing purchased course content; or
  • technical issues with a Mini App that prevent it from functioning substantially as described.

Where appropriate, we may provide a replacement file, corrected download, updated access link, technical assistance, or another reasonable solution.

A technical issue does not automatically entitle the purchaser to a refund where we are able to correct the issue or provide the purchased product as described.

Duplicate or Incorrect Charges

If you believe you were charged more than once for the same order or an incorrect amount was charged, please contact us at support@digitalsellersacademy.com so we can investigate.

Verified duplicate or erroneous charges may be refunded.

Unauthorized Transactions

If you believe a purchase was made using your payment method without authorization, contact us promptly at support@digitalsellersacademy.com and contact your payment provider as appropriate.

Product Licenses

A refund does not automatically resolve or modify any intellectual-property or licensing issue.

Where a refund is granted, any license or right to use, distribute, commercially exploit, or resell the refunded digital product terminates unless applicable law requires otherwise.

The customer must stop using or distributing the refunded product and any associated licensed materials.

Chargebacks and Payment Disputes

We encourage customers to contact us first if there is a problem with an order so that we have an opportunity to investigate and resolve legitimate concerns.

Nothing in this policy prevents a customer from exercising rights available through their payment provider or under applicable law.

Mandatory Consumer Rights

Nothing in this Refund Policy excludes, restricts, or overrides any refund, cancellation, statutory warranty, conformity, or other consumer right that cannot lawfully be excluded or waived.

Where applicable law provides you with rights that conflict with this policy, those mandatory legal rights will apply.

Digital Sellers Academy sells digital products only. Our products are delivered electronically and no physical merchandise is shipped unless a product page expressly states otherwise.

No Physical Returns

Because our products are digital, we do not accept physical returns or exchanges.

Digital products cannot be physically returned after they have been:

  • downloaded;
  • emailed;
  • accessed through a customer account;
  • delivered through a digital-delivery service;
  • made available through a course platform;
  • provided through a download link; or
  • otherwise made accessible to the purchaser.

This includes, but is not limited to:

  • Mini Apps;
  • software and web-based tools;
  • online courses;
  • templates;
  • guides;
  • workbooks;
  • downloadable files;
  • commercial-use products;
  • resale-licensed products; and
  • other digital resources.

Contact

For questions regarding refunds or digital-product access, contact:

Digital Sellers Academy
Email: support@digitalsellersacademy.com